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Catholic Charities House of Charity

32 W Pacific Ave
Spokane, WA 99201

(509) 624-7821




Downtown Spokane

Focus Area: 

Capacity Building

Populations served: 

Time Commitment:

Varies; set shifts for each position


House of Charity: A Division of Catholic Charities Eastern Washington, is a low barrier homeless shelter that provides emergency services including meals, showers, shelter, clothing, internet access, case management, and various other services to an under-served population of homeless, transient, and poor men and women in the Spokane area while assuring preservation of individual dignity. The House of Charity accepts anyone in any condition, including the mentally ill and actively substance abusing.

We offer a variety of services for our clients which include:

  • Free Meals: Continental Breakfast (Sun-Sat, 7:30 AM - 8:30 AM), Lunch (Sun-Sat, 10:45am AM - 11:30 AM)

  • 125 beds for men and 50 beds for women

  • Day-use hours 7:30pm-12pm

  • Sleeping Program 7:00pm-6:30am

  • Public Showers

  • Laundry Facilities

  • Case Management

  • Mailing Services

  • Volunteer Barber (Tuesdays)

  • TAY VI-SPDAT assessment for 18-24 year olds (Tuesdays)

  • Social Security Disability Attorneys (Thursdays)

  • Respite Care (Hospital Referral Only)

  • Resident Client Program

Volunteering at the House of Charity - CURRENTLY SUSPENDED

There are many different opportunities to lend your time and talents, whether it be individually or in a group. Opportunities include but are not limited to; food prep and serving, front desk assistance, mail sorting and distribution, food delivery van driving, donation sorting, emergency sleeping program check-in, and organizing a donation drive for our commonly needed items such as towels or hygiene items.


Interested individuals* must fill out a Volunteer Application on the Catholic Charities website and submit to a background check. The direct link to the application can be found at and any questions can be directed to Volunteer Coordinator Keala Arquero at (509) 624-7821 ext. 104 or

*Due to the nature of the population we serve, children under 12 are not permitted inside the House of Charity. Children between 12 and 16 must have a chaperone present with them at all times at a 10:1 ratio. Youth between 16-17 must have parental permission slips signed in order to volunteer without supervision.


You will be asked to consent to a background check, send us a copy of your photo ID, and provide us with your SSN if you have lived outside of Washington State in the past three years. Once all your paperwork has been processed (usually takes about 7-10 days), you will be contacted to set up an orientation and tour on site at the House of Charity.

Volunteer Job Descriptions

Food Prep and Serving

Location: Kitchen                 

Days: 7 days a week              

Shift: 7am-9am | 10am-12pm

Assist our staff in serving an average of over 300 patrons Breakfast and Lunch every day of the week. Duties include but not limited to; serving, food prep, pouring drinks, dishwashing, general clean-up, and patron interaction.

Van Driver

Location: Loading Dock             

Days: Monday - Friday               

Shift: 7:45am-11:45am

Using our delivery van, drive around to partnering grocery stores to collect donated food, produce, and beverages. This job is best completed in teams of two. Must have clean driving record and be comfortable driving utility van. Includes heavy lifting.

Resource Room Assistant

Location: Resource Room         

Days: 7 Days a Week               

Shift: 8am-10am | 10am-12pm

Help sort and hand out donated toiletry items, towels, and clothing to our patrons, as well as handing out their mail. This is a great role to have direct client interaction with our population. General cleaning and donation sorting as needed.


ESP Assistant

Location: Men’s Dorm

Days: 7 Days a Week

Shift: 6:30pm-8:30pm

Male volunteers only assist in towel check-out, pajama check out, and gear storage for our Emergency Sleeping Program during shower and check-in time.


Front Desk Assistance

Location: Donna Hanson Haven

Days: Monday - Friday

Shift: 10am-1pm

Help out at our new DHH Permanent Supportive Housing Residence located at 24 W 2nd Ave (one block south of the House of Charity). Monitor the front desk signing guests in and out, help with coffee and pastry service, and provide a welcoming and social atmosphere for the tenants.

Newsletter Stuffing

Location: Conference Room

Days: Last Wednesday/month

Shift: 12pm-3pm

Help us stuff and address our monthly newsletter! Coffee, snacks, and good conversation provided!


Front Desk Assistant

Location: Front Desk

Days: 7 Days a Week

Shift: 12pm-3pm | 3pm-6pm


Cover phones during closed hours, take messages, communicate with Respite and Resident Clients and man the door for them. Receive incoming donations as needed.

Cover of 2020 RSVP Volunteer Catalog
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